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These General Terms and Conditions  (hereinafter referred to as the “Conditions”) govern the contractual relationship between UAB “Elinta Charge”, Partizanu Street. 63M, Kaunas, Lithuania (entered in the commercial register 304847412, VAT LT100011735515), hereinafter also referred to as the “Supplier” and its customers, hereinafter referred to as the “Customer”. Also, inform the User of the Company’s practices in connection with information that the Company may collect via the Company’s Web page, info@elintacharge.com, and the software applications made available by the Company.

1. Scope, definitions, amendments

The following General Terms and Conditions shall apply exclusively to the business relationship between the Supplier and the Customer (hereinafter referred to as the “Customer”) in the version valid when the contract was concluded.

Where the devices of the Supplier are sold by a third party on its behalf, who acts as seller and/or service provider for the devices and services connected thereto, the general terms and conditions between the Customer and such third party shall prevail.

2. Subject matter of the contract

The subject matter of the contract is the use of software applications and the Supplier’s devices for the intelligent control of electric vehicle (EV) charging. The Supplier’s application—hereinafter referred to as the “app“ – is made available through the various stores for mobile applications (iOS App Store, Android Play Store). This application, developed by Stuart Energy, is operated by UAB Elinta Charge.

The Supplier’s server infrastructure, provided in partnership with Stuart Energy, is the central link between the applications and the devices.

3. General obligations of the Customer

The Customer hereby warrants that the information provided to the Supplier at registration is accurate and complete. The Customer undertakes to inform the Supplier immediately of any changes to the data provided.  

4. Data protection

The Supplier shall carry out all data processing operations (e.g., collection, processing, and transmission) in compliance with statutory requirements. The personal data supplied by the Customer, order data, and operating data provided by the terminal devices shall be stored electronically by the Supplier.

The Company respects Customers’ privacy and protects the information customers share. Below is a detailed list of the information the Company collects, as well as the information on how the Company intends to use it and for which purposes:

  1. The Company is tracking the following information about the Customer:
  2. Elinta Charge cookie is left on the Customer’s device to save the Customer’s preferences.
  3. Google Analytics is tracking the Elinta Charge system.
  4. Elinta Charge system saves the history of Customers’ preferences and data to optimize settings and keep statistics.
  5. Elinta Charge does NOT store any credit card holder information. 
  6. Elinta Charge collects Google sign-in, e-mail, and/or Facebook login information, which the user agrees to provide while downloading the application. By giving us this information, you consent to us collecting, using, and storing your data for marketing purposes.
  7. The Company and its service providers use the information for security purposes, to facilitate navigation, display information more effectively, and to personalize the User’s experience while using the Elinta Charge app. The Company is also gathering statistical information about using Elinta Charge to continually improve its design and functionality, understand its use, and resolve questions.
  8. In the event the User does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the User to automatically decline cookies, or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a specific site.

The measures deployed by the Supplier to protect data against unauthorised access shall be based on the latest technology standards. At the same time, it should be noted that even if the most advanced measures are used, it cannot be completely ruled out that third parties may attempt to gain unauthorised access to this data

5. Intellectual property

  1. Subject to the limitations and restrictions provided in these Conditions, Company grants the Consumer only a limited, non-exclusive, non-sublicensable, non-transferable, license, to install and use Elinta Charge app by the terms and conditions stipulated herein for the sole purpose of enabling the Consumer to use Elinta Charge app through any device which may use Android Operating System and/or iOS Operating System. To avoid doubt, it is hereby made clear that these Conditions do not transfer to the User any interest in or the title to Elinta Charge, but only limited rights to use Elinta Charge solely by the terms and conditions hereunder.
  2. Elinta Charge, including without limitation, the proprietary algorithms and methods, inventions, patents and patent applications, copyrightable material, graphics, text, sounds, music, designs, specifications, data, technical data, videos, interactive features, software (source and/or object code), files, interface, and trade secrets pertaining thereto (collectively, “Intellectual Property”), are wholly owned by or licensed to the Company and are subject to copyright and other applicable intellectual property rights under relevant laws.
  3. The mark “Elinta Charge”, Company log, and other commercial identifiers that the Company uses in connection with Stuart energy are all trademarks and/or trade names of the Company, whether registered or not. No right, license, or interest to such trademarks or trade names is granted hereunder.
  4. The Customer shall have no right to scan, copy, or use, for any purpose other than using Elinta Charge as established by these Conditions, any information or the integral part hereof provided to the Consumer while using the Elinta Charge app or in the Stuarts Web page https://stuart.energy.

6. User’s Rights and Duties

  1. While using Elinta Charge, certain types of behaviors are strictly prohibited. They may result in the suspension or blocking of the Customer from using Elinta Charge, exposing the Customer to civil and/or criminal liability, as appears in the list below. The Customer may not, whether by himself or anyone on Customer’s behalf:
  2. Copy, modify, alter, adapt, make available, translate, reverse engineer, decompile, or disassemble any portion of Elinta Charge;
  3. interfere with or disrupt the operation of Elinta Charge, or the servers or networks that host Elinta Charge  or make it available, or disobey any laws, regulations, or requirements, procedures, policies, or regulations of such servers or networks;
  4. interfere with or violate other users’ rights to privacy and other rights, or collect data and information about users without their express consent, whether manually or with the use of any robot, spider, crawler, site search or retrieval application, or other automatic device or process to access Elinta Charge; 
  5. Use Elinta Charge for any illegal, unlawful, or unauthorized purposes;
  6. Use Elinta Charge for any commercial or other non-personal purposes, including any usage that generates any revenues, directly or indirectly, without the Company’s prior written consent. 

7. Disclaimer and Warranties, Limited Responsibility

  1. The Company does not warrant that using Elinta Charge will be uninterrupted or error-free. The Company may correct, modify, amend, enhance, improve, and make any other changes to Elinta Charge, in whole or in part, at any time.
  2. The Company shall not be held responsible for the accuracy of the data provided via the Elinta Charge app. 

8. Jurisdiction

  1. Elinta Charge is operated and controlled by the Lithuanian company. Any dispute relating to the use of Elinta Charge or other services provided by the Company, therefore, shall be subject to Lithuanian jurisdiction and governed by the laws of the Republic of Lithuania.

9. Contact information

      1. The company may be contacted by e-mail: info@elintacharge.com. By post: UAB “Elinta Charge”, Partizanu Street. 63M, Kaunas, Lithuania

10. Updates to this privacy policy

  1. The Company may change these Conditions at any time. The “LAST UPDATED” legend at the bottom of this page indicates when it was last revised. Any changes will become effective immediately when posted. User’s use of Elinta Charge following these changes shall mean that the User unconditionally accepts the revised Conditions.

LAST UPDATED: 2025-03-18